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No. of ISO/IEC 20000 certified organizations in Hong Kong
 
15
 
Source:
ISO/IEC 20000
Certification website
 
 
Through its partnership with Van Haren Publishing (VHP), one of the most renowned publishers for ITSM titles in Netherlands, the itSMF Hong Kong Chapter is delighted to announce the launch of its e-bookshop facility. This facility allows members of our Chapter and visitors to purchase itSMF titles and other selected ITSM titles on-line all year round with 24 hours a day, 7 days a week. Through this online facility itSMF members will entitle a 15% discount off the published list price from Van Haren.
 
 
itSMF Hong Kong Chapter donates HK$20,000 to Zhouqu County victims
30 August, 2010   NEW!

News Highlights 2010.05 & .06
25 June, 2010

itSMF 2010 Global Survey - the State of Service Management
24 June, 2010

Re-Cap of the Annual General Meeting 2010
18 June, 2010

The 2010/2011 Council
17 June, 2010

itSMF 2010 Annual General Meeting
28 May, 2010

 
 
 
itSMF Hong Kong Chapter donates HK$20,000 to Zhouqu County victims
itSMF Hong Kong Chapter donates HK$20,000 to Zhouqu County victims . . . . [More]
Posted 30 Aug 2010 by Web Administrator
in News


News Highlights 2010.05 & .06
The latest update on ITSM industry, local IT industry and the Chapter. . . . [More]
Posted 25 Jun 2010 by Web Administrator
in News


itSMF 2010 Global Survey
Complete in the itSMF survey today and you will have a chance of winning an iPad in the prize draw. . . . [More]
Posted 24 Jun 2010 by Web Administrator
in News


Re-Cap of the Annual General Meeting 2010
The AGM was successfully held on 28 May 2010. Mr. Eric Lung is appointed as Chapter's chair. Please check out the re-cap article for details. . . . [More]
Posted 21 Jun 2010 by Web Administrator
in Events


The 2010/2011 Council
We are glad to announce the appointments of the 2010/2011 Council. . . . [More]
Posted 17 Jun 2010 by Web Administrator
in News


Re-cap of ITSM Paradigmology and Top Challenges in Application Management Workshop
The ITIL Simulation Workshop was successfully held last week. Participants were enjoyed the race. Checkout the article for photos and more. . . . [More]
Posted 24 May 2010 by Web Administrator
in Events


 
 
 
 
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ITIL V3 Study Group - Continual Service Improvement William 9/19/2009 9:46:52 AM 1
ITIL V3 Study Group - Service Design William 9/19/2009 9:49:10 AM 1
Service Desk William 9/17/2009 5:44:04 PM 0
 
 
 
 
What's More

Checking your credits already earned in the V3 Scheme

To help holders of ITIL V1 and V2 Certifications to visualize the potential routes for further ITIL V3 study, OGC provides a simple system on ITIL Official Web Site letting ITIL learners to check their credits earned in the V3 Scheme. By clicking the ITIL modules you completed on the interactive graphic, your credit profile will be shown accordingly.

Visit the following link to check your credits:

 
Knowledge Library
New Release
ITIL v3 - Six Months On itSMF Governance, Structure and Plans
An overview on ITIL v3 by Keith Aldis, Chief Executive and Compancy Secretary of itSMF International. The topic was presented in HK Chapter Annual Conference 2008 (Jan 2008).
Date submitted: 01 Jun 2009
Author: Mr. Keith Aldis (Chief Executive, itSMF UK & itSMF International)
Submitted by: Librarian
Association Title: itSMF Conference 2008
In Events
Featured Series
[VIDEO] Sharing To Learn - ITIL v3 Service Strategy and Continual Service Improvement (Part 2)
This video is a sharing on ITIL v3 Continual Service Improvement on by the Study Group members
Date submitted: 15 Jul 2009
Author: itSMF HK Chapter  (Professional Development Sub-committee)
Submitted by: Librarian
Association Title: Sharing To Learn - ITIL v3 Service Strategy and Continual Service Improvement
In Events
 
 
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Annual Conference