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No. of ISO/IEC 20000 certified organizations in Hong Kong
 
13
 
Source:
ISO/IEC 20000
Certification website
 
 
Through its partnership with Van Haren Publishing (VHP), one of the most renowned publishers for ITSM titles in Netherlands, the itSMF Hong Kong Chapter is delighted to announce the launch of its e-bookshop facility. This facility allows members of our Chapter and visitors to purchase itSMF titles and other selected ITSM titles on-line all year round with 24 hours a day, 7 days a week. Through this online facility itSMF members will entitle a 15% discount off the published list price from Van Haren.
 
 
News Highlights 2010-02
26 Feb, 2010   NEW!

Congratulations to The Hong Kong and China Gas Company
26 Feb, 2010   NEW!

Recap of itSMF Conference 2010
08 Feb, 2010

ITIL V3 Study Group 2009
Sep 2009 - Jan 2010

Three organizations achieved ISO/IEC 20000 certifications
26 Jan, 2010

News Highlights 2010-01
20 Jan, 2010

 
 
 
News Highlights 2010-02
The latest update on ITSM industry, local IT industry and the Chapter. . . . [More]
Posted 26 February 2010 by Web Administrator
in News

Congratulations to The Hong Kong and China Gas Company
The itSMF Hong Kong Chapter is pleased to extend congratulations to The Hong Kong and China Gas Company Limited for the attainment of ISO/IEC20000 Certification . . . . [More]
Posted 26 February 2010 by Web Administrator
in News

Recap of itSMF Conference 2010
The itSMF Hong Kong Annual Conference was held on 27 January 2010. The theme of the event was Riding on ITSM to Drive Better Business Result. Presentations are now available for public reference. . . . [More]
Posted 8 February 2010 by Web Administrator
in Events

Three organizations achieved ISO/IEC 20000 certifications
The itSMF Hong Kong Chapter takes great pleasure in extending congratulations to HM Information Services Limited, New World Telecommunications Limited Networks & Information Technology, and PCCW Solutions Limited, Outsourcing and Managed Services for obtaining ISO/IEC20000 Certification. . . . [More]
Posted 26 January 2010 by Web Administrator
in News

News Highlights 2010-01
The latest update on ITSM industry, local IT industry and the Chapter. . . . [More]
Posted 20 January 2010 by Web Administrator
in News

News Highlights 2009-12
The latest update on ITSM industry, local IT industry and the Chapter. . . . [More]
Posted 18 December 2009 by Web Administrator
in News
 
 
 
 
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  Topic   Name Last Post Replies
ITIL V3 Study Group - Continual Service Improvement William 9/19/2009 9:46:52 AM 1
ITIL V3 Study Group - Service Design William 9/19/2009 9:49:10 AM 1
Service Desk William 9/17/2009 5:44:04 PM 0
 
 
 
 
Learn More

About ITIL V3 Expert in IT Service Management Certification
Highlights about ITIL v3 Expert Certifications:-
Exam Type No examination required.
Certification Achieved by accumulating credits through Foundation and Intermediate Level.
Credit requirements
Candidates must obtain a minimum of 22 credits, in which,
1. 2 credits must be from the Foundation module; AND
2. 5 credits must be from the "Managing Across the Lifecycle" module
3. 15 credits must be from the "Capability" stream (4 credits per module) and "Lifecycle" stream (3 credits per module). Candidates are expected to choose a balanced programme overall.
Credit exemptions Yes. Candidates must successfully complete the relevant Bridge course and examination.
V1 / V2 Managers V1 or V2 Managers Certificate holder (17 credits) must attend the mandatory V3 Managers Bridge course and pass the examination (5 credits)
Source: ITIL® Service Management Practices - V3 Qualifications Scheme
Learn more and more
 
Knowledge Library
New Release
ITIL v3 - Six Months On itSMF Governance, Structure and Plans
An overview on ITIL v3 by Keith Aldis, Chief Executive and Compancy Secretary of itSMF International. The topic was presented in HK Chapter Annual Conference 2008 (Jan 2008).
Date submitted: 01 Jun 2009
Author: Mr. Keith Aldis (Chief Executive, itSMF UK & itSMF International)
Submitted by: Librarian
Association Title: itSMF Conference 2008
In Events
Featured Series
[VIDEO] Sharing To Learn - ITIL v3 Service Strategy and Continual Service Improvement (Part 2)
This video is a sharing on ITIL v3 Continual Service Improvement on by the Study Group members
Date submitted: 15 Jul 2009
Author: itSMF HK Chapter  (Professional Development Sub-committee)
Submitted by: Librarian
Association Title: Sharing To Learn - ITIL v3 Service Strategy and Continual Service Improvement
In Events
 
 
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