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Recap of itSMF Conference 2008
24 January, 2008
THANK YOU for all those who attended the itSMF conference 2008. We had received tremendous positive feedback from the attendees on all facets of the conference from its beginning to its end. We register more than 130 participants this year.
Our special thanks to the following honorable speakers for their presence and contributions to make this conference a big success.
- Mr. HP Suen, Chairman of itSMF HK
- Mr. Keith Aldis, Chief Executive, itSMF UK & itSMF International
- Mr. Xu Shu Hua, Director of business sharing and support Center, Hebei Communication Corporation
- Mr. Simon Chan, Executive Director, itSMF Taiwan
- Mr. Stewart Wan, Projects and Facilities Division, Hong Kong Science and Technology Parks Corporation
- Mr. Peter Miao, Head of Information Technology, Hong Kong Housing Society
- Ms. Tam Yin Ling, IT Change Manager, Airport Authority Hong Kong
- Mr. Michael Best, Program Manager - Operations Excellence Solution, Microsoft Corporation
- Mr. Derek Fu, Solutions Consultant, Software Group, IBM China/Hong Kong
- Mr. Rafi Katanasho, ITSM and BSM Evangelist, Compuware Asia-Pacific
- Mr. Damien Wong, Sales Director of ITSM, Hewlett-Packard Asia Pacific / Japan
- Mr. Terry Ng, Technical Services Manager, BMC Software (Hong Kong)
- Mr. Katsushi Yaginuma, Managing Director (Asia Pacific), ITpreneurs
Their presentations provided lots of thought-provoking views and insights for ITSM implementation, In addition, the interactive panel discussions empowered practical sharing and exchanges on ITSM knowledge and experiences among all attendees.
Mr. HP Suen, welcome delegates to
the
conference |
Mr. HP Suen thank Mr. Keith Aldis for
his
gift to itSMF Hong Kong Chapter
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Panel Discussion
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Mr. Stewart Wan delivering his
presentation
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Mr. Peter Miao sharing his experience
with delegates
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Conference delegates
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With the consent from the Speakers, most of the presentations are uploaded to our website here for public reference.
We like to take this opportunity to express our thanks to the organizing committee for their excellent teamwork in organizing this successful event!
itSMF Hong Kong Chapter strives for promoting the best practice of ITSM as well as delivering more and more benefits to our members through Continuous Service Improvement. Please continue to support your Chapter in Hong Kong as more events and activities are coming!
Simply click these icons to download the Conference Presentations:
 Presentation
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"ITIL v3 - Six Months On itSMF Governance, Structure and Plans"
by Mr. Keith Aldis, Chief Executive, itSMF UK & itSMF International
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Presentation
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"Realizing The True Benefits of ITIL"
by Mr. Simon Chang, Executive Director, itSMF Taiwan |
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Presentation
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"Improving Service Management in IT Operations"
by Mr. Stewart Wan, Projects and Facilities Division, Hong Kong Science and Technology Parks Corporation |
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Presentation
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"The Complete Journey of HKHS' ISO20000"
by Mr. Peter Miao, Head of Information Technology, Hong Kong Housing Society |
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Presentation
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"Keep the Business Flowing - Systems Change Management"
by Ms. Tam Yin Ling, IT Change Manager, Airport Authority Hong Kong |
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