Through its partnership with Van Haren Publishing (VHP), one of the most renowned publishers for ITSM titles in Netherlands, the itSMF Hong Kong Chapter is delighted to announce the launch of its e-bookshop facility. This facility allows members of our Chapter and visitors to purchase itSMF titles and other selected ITSM titles on-line all year round with 24 hours a day, 7 days a week. Through this online facility itSMF members will entitle a 15% discount off the published list price from Van Haren.
Welcome to Service Delivery and Process Automation. This online conference will look at how to approach process automation in support of incident, problem, change & configuration management, and/or asset management from a business goals, technology, organizational, and process perspective.
The itSMF e-Symposium™ is the monthly online conference for itSMF members. The presentations consist of a slideshow coupled with the speaker's live, spoken presentation. Each presentation last for 30 - 45 minutes. Interactive functions include questions from the audience, live voting and delegate chat.
Your Benefits:
Live access to and interaction with the world's leading experts
Easy access via your computer (with Internet connection and soundcard)
