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No. of ISO/IEC 20000 certified organizations in Hong Kong
 
15
 
Source:
ISO/IEC 20000
Certification website
 
 
Through its partnership with Van Haren Publishing (VHP), one of the most renowned publishers for ITSM titles in Netherlands, the itSMF Hong Kong Chapter is delighted to announce the launch of its e-bookshop facility. This facility allows members of our Chapter and visitors to purchase itSMF titles and other selected ITSM titles on-line all year round with 24 hours a day, 7 days a week. Through this online facility itSMF members will entitle a 15% discount off the published list price from Van Haren.
 
 
itSMF Hong Kong Chapter donates HK$20,000 to Zhouqu County victims
30 August, 2010   NEW!

News Highlights 2010.05 & .06
25 June, 2010

itSMF 2010 Global Survey - the State of Service Management
24 June, 2010

Re-Cap of the Annual General Meeting 2010
18 June, 2010

The 2010/2011 Council
17 June, 2010

itSMF 2010 Annual General Meeting
28 May, 2010

 
Home > Info Centre > News


Call for Participants: ITIL update
6 November 2009

Best Management Practice

ITIL underwent a major refresh in 2005 and V3 was launched in June 2007. OGC has established a cyclical programme to update its core ITIL guidance which takes into account the latest developments in best practice in IT service management. Between the refresh projects, the ITIL guidance is regularly reviewed for fitness for purpose and is updated in controlled releases.

The Office of Government Commerce (OGC) and The Stationery Office (TSO), the official publisher for the GC, are seeking participants for the update of the five core publications (Service Strategy, Service Design, Service Transition, Service Operation, Continual Service Improvement) and the Introduction to the ITIL Service Lifecycle.

The participants will be of two kinds:

  • Authors - Who will make any necessary changes to the text
  • Reviewers - Who will comment on the changes and advise whether drafts are acceptable

If you are interested please apply by 26 November 2009, enclosing your proposal, to:

Emily Allison
The Stationery Office
Emily.allison@tso.co.uk

Further information:

  1. News on itSMF International web site:
    http://www.itsmfi.org/content/itil-v3-update-call-participants
  2. Call for Participants PDF documents (PDF)
  3. Related Frequently Answered Questions (PDF)

 

itSMF Hong Kong Chapter