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2010.05 & .06
25 June 2010 |
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| Hottest update on itSMF HK Chapter, ITSM industry, and local IT industry. |
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| IT Service Management Forum (itSMF) Hong Kong Chapter |
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| New Service? New Product? New Program? New Success Stories? |
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| Let us know at info@itsmf.org.hk |
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IT Service Management Forum (itSMF)
Hong Kong Chapter |
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| Chair - Eric Lung |
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Vice-chair - Raymond Yu
Hon. Secretary - Peter Miao
Hon. Treasurer - Sherwin Wong |
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Directors:-
International Affairs - H P Suen
Membership and Int. Affairs - C K Li
Marketing & Programs - Y K Chau
Communications – Yantl Sze
Prof. Development – Derek Fu
Knowledge & Web Mgmt – William Lam
External Relation – Fred Sheu
Strategic Development. – Juliana Li
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ITSM News Highlights
Editor
William Lam |
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Website: www.itsmf.org.hk
E-mail: info@itsmf.org.hk |
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ITIL is the registered trademark of the Office of Government Commerce (OGC). itSMF is a registered word mark of the IT Service Management Forum Ltd. |
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Disclaimer
Articles published reflect the opinions of the authors and not necessarily those of the publisher or his employees. While every reasonable effort is made to ensure that the contents of articles, editorial and advertising are accurate. No responsibility can be accepted by the publisher for errors, misrepresentations and any resulting effects. |
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| CHAPTER NEWS |
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| Workshop on Application Management: Recap |
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| "The time is never enough" |
Another interesting workshop was successfully held on 3 May 2010. Participants had a lively discussion on the topic.
Ms Juliana Li, Director of Strategic Development, expressed after the workshop "Once again, the workshop showed that we should organize more professional development events with group discussion. I can see the participants are very enthusiastic in sharing their ideas and experience over the table and the time is never enough. "
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Mr. Mark Smalley, workshop leader, mentioned, "One of the participants made the insightful comment that the relationship with the business is quite an emotional topic for IT people." |
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| Check out the recap article for workshop summary and event photos. |
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| 2010 Annual General Meeting |
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| New Chairman elected |
The itSMF HK 2010 Annual General Meeting (AGM) was held on 28th May 2010 (Friday). Chairman's report and Financial reports were presented.
Mr. H P Suen stepped down from the chairmanship. Mr. Eric Lung, formerly Honourable Treasurer, was elected to take up the chairman.
The newly elected chair, Mr. Eric Lung, said after the meeting, "This is my honour to have the chance to take up this challenging role. With all your (council members') support and contribution, I'm confident that this will be another year of success of the Chapter."
Checkout the recap article for more.
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| 2010/2011 Council Members |
Appointments |
The itSMF HK is pleased to announce the appointments of the 2010/2011 Executive Council. |
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| Chairman |
Mr. Eric Lung |
| Vice-Chairman |
Mr. Raymond Yu |
| Hon. Secretary |
Mr. Peter Miao |
| Hon. Treasurer |
Mr. Sherwin Wong |
| Director of International Affairs |
Mr. H P Suen |
| Director of Membership and Internal Affairs |
Mr. C K Li |
| Director of Marketing and Programs |
Mr. Y K Chau |
| Director of Communications |
Ms. Yantl Sze |
| Director of Professional Development |
Mr. Derek Fu |
| Director of Knowledge and Web Management |
Mr. William Lam |
| Director of External Relation |
Mr. Fred Sheu |
| Director of Strategic Development |
Ms. Juliana Li |
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| INDUSTRY NEWS |
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| HKPC Information Security Showcase |
| 14 July 2010 at HKCEC |
Hong Kong Productivity Council (HKPC) is going to organize the Information Security Showcase (formerly known as Information Security & IT Service Management Conference) at the Hong Kong Convention and Exhibition Centre on 14 July 2010. The Showcase aims to provide a broad outlook on the latest cyber attack trends as well as the defence strategy and mechanism in Information Security and IT Service Management. Experts from the industry will be invited to share their experience and knowledge in the Showcase. |
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itSMF HK is a supporting organization of the event. |
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| WHAT'S MORE |
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| "An Introductory Overview of ITIL V3" Pocketbook |
| A quick guide to ITIL V3 framework |
ITIL V3 is a framework that describes the best practice in IT Service Management. To help IT professionals to get started with the best practice model, OGC published the book "An Introductory Overview of ITIL V3". The guide presents key information including objectives, benefits, framework overview, and a brief of the core ITIL V3 publications. Furthermore, readers can also find out a high level view of the ITIL process model that comprises major ITIL V3 lifecycle stages and processes as well as the relations between them. It is handy to readers who want to have a big picture of the framework. |
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Free download is available on OGC web site. Click HERE to get the pocket guide. |
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