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No. of ISO/IEC 20000 certified organizations in Hong Kong
 
15
 
Source:
ISO/IEC 20000
Certification website
 
 
Through its partnership with Van Haren Publishing (VHP), one of the most renowned publishers for ITSM titles in Netherlands, the itSMF Hong Kong Chapter is delighted to announce the launch of its e-bookshop facility. This facility allows members of our Chapter and visitors to purchase itSMF titles and other selected ITSM titles on-line all year round with 24 hours a day, 7 days a week. Through this online facility itSMF members will entitle a 15% discount off the published list price from Van Haren.
 
 
itSMF Hong Kong Chapter donates HK$20,000 to Zhouqu County victims
30 August, 2010   NEW!

News Highlights 2010.05 & .06
25 June, 2010

itSMF 2010 Global Survey - the State of Service Management
24 June, 2010

Re-Cap of the Annual General Meeting 2010
18 June, 2010

The 2010/2011 Council
17 June, 2010

itSMF 2010 Annual General Meeting
28 May, 2010

 
Home > About ITSM > ITIL Glossary

ITIL ® V3 Glossary Cross-Reference Guide by itSMF Hong Kong Chapter
(English Traditional Chinese 中文繁體 Simplified Chinese 中文简体)
 
 
This Cross-Reference Guide created by itSMF Hong Kong Chapter is solely for the convenience of ITSM fellows, especially for professionals who need to work in the Greater China region. itSMF Hong Kong Chapter no warranty, expressed or implied, regarding the accuracy of any information contained herein related to the ITIL ® V3 Glossary.
 
Notes:
1.
ITIL Glossaries/Acronyms © Crown Copyright Office of Government Commerce. Reproduced with the permission of the Controller of HMSO and the Office of Government Commerce.
2.
ITIL ® is a Registered Trade Mark, and a Registered Community Trade Mark of the Office of Government Commerce, and is registered in the U.S. Patent and Trademark Office.
3.
Source: http://www.get-best-practice.co.uk/glossaries.aspx
 
Download ITIL ® V3 Glossary Cross-Reference Guide
(English Traditional Chinese 中文繁體 Simplified Chinese 中文简体)
 
The ITIL ® V3 Glossary Cross-Reference is also available for downloading.
 
English to Traditional Chinese and Simplified Chinese:
ITIL V3 Glossary Cross-Reference (PDF)
ITIL V3 Terms Cross-Reference (PDF)
 
Compact version:
ITIL V3 Glossary Cross-Reference (PDF)
ITIL V3 Terms Cross-Reference (PDF)