Through its partnership with Van Haren Publishing (VHP), one of the most renowned publishers for ITSM titles in Netherlands, the itSMF Hong Kong Chapter is delighted to announce the launch of its e-bookshop facility. This facility allows members of our Chapter and visitors to purchase itSMF titles and other selected ITSM titles on-line all year round with 24 hours a day, 7 days a week. Through this online facility itSMF members will entitle a 15% discount off the published list price from Van Haren.
ITIL ® V3 Glossary Cross-Reference Guide by itSMF Hong Kong Chapter
(English Traditional Chinese 中文繁體 Simplified Chinese 中文简体)
This Cross-Reference Guide created by itSMF Hong Kong Chapter is solely for the convenience of ITSM fellows, especially for professionals who need to work in the Greater China region. itSMF Hong Kong Chapter no warranty, expressed or implied, regarding the accuracy of any information contained herein related to the ITIL ® V3 Glossary.
ITIL ® is a Registered Trade Mark, and a Registered Community Trade Mark of the Office of Government Commerce, and is registered in the U.S. Patent and Trademark Office.
Traditional Chinese 中文繁體 
