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 itSMF International |
itSMF International is the controlling body of the itSMF national chapters and sets policies and provides direction for furthering the overall objectives of itSMF, for the adoption of IT Service Management (ITSM) best practice and for ensuring adherence to itSMF policies and standards. |
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| itSMF International Publications Executive Sub-Committee (IPESC) |
This is a working committee of itSMF International Executive Board to ensure that all publications produced by itSMF Chapters meet a consistent standard of quality and benefit to itSMF members around the world. |
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| ITSM Portal |
| ITSM PORTAL is a knowledge service and a community-of-practice for the subject of management of IT Services. |
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| The ISO/IEC 20000 Certification Web Site |
ISO/IEC 20000 is the first worldwide standard specifically aimed at IT Service Management. It describes an integrated set of management processes for the effective delivery of services to the business and its customers. |
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| The APM Group Ltd (APMG) |
The APM Group Ltd (APMG) specialises in the accreditation and certification of organisations, processes and people, within a range of industries and management disciplines. |
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| The Information Systems Examination Board (ISEB) |
The Information Systems Examination Board (ISEB) is a wholly owned subsidiary of the British Computer Society. The ISEB provides industry recognised qualifications that measure competence, ability and performance in many areas of IT, including ITIL. |
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| The Examination Institute for Information Science (EXIN) |
| EXIN, the Examination Institute for Information Science, is a global, independent IT examination provider. EXIN offers candidates the opportunity to take ITIL examinations at a time and place of their choice. In organizing examinations, EXIN makes use of high quality, web-based technology. |
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| Institute of Service Management (IoSM) |
The Institute of IT Service Management aims to promote and support the standing of its members by establishing high standards of professional and ethical conduct, ensuring continuing professional development of its members in order to demonstrate their competence and commitment. |
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