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No. of ISO/IEC 20000 certified organizations in Hong Kong
 
23
 
Source:
ISO/IEC 20000
Certification website
 
 
Through its partnership with IT Governance (ITG), one of the most renowned publishers for ITSM and best practice titles, the itSMF Hong Kong Chapter is delighted to announce the launch of its e-bookshop facility. This facility allows members of our Chapter and visitors to purchase itSMF titles and other selected ITSM titles on-line all year round with 24 hours a day, 7 days a week. Through this online facility itSMF Hong Kong members will entitled a 15% discount off the published list price from IT Governance. Orders are despatched from IT Governance's Hong Kong-based warehouse!
 
 
ITSM in a SaaS World
11 April, 2013   NEW!

Recap of itSMF Conference 2013
11 March, 2013   NEW!

itSMF Conference 2013
30 January, 2013

IT Service Management (ITSM) Tools - User Sharing
20 December, 2012

itSMF Bring Your Own Device (BYOD) Survey
15 November, 2012

PMI HK Asia Pacific Project Management Congress 2012
2-3 November, 2012

itSMF Change Management Workshop on October 15, 2012
15 October, 2012

 
Home > HK Chapter > About Us


With incredible voluntary effort from a group of enthusiastic IT professionals, the organization of itSMF Hong Kong Chapter was established on 20th January, 2005, and bear its global affiliation with its headquarter based in UK. With its growth of membership body and competence in the future our aim is to provide a common space for ITSM practitioners in Hong Kong and its neighborhood territories to share and exchange knowledge and know-how at different facets of IT service management, including the continuing adoption, development and refinement of the ITIL process management framework as its core competence.

Objectives
We endeavor to enhance the awareness of technology, best practices and standards in IT service management through:

 Promotion and development of globally recognized qualifications

 Facilitated knowledge sharing among members and practitioners

Organization
itSMF is a not-for-profit organization truly run by its members. The executive committee, called as "The Council", consists of a group of enthusiastic IT professionals offering voluntarily their time and effort to manage the on-going operations of the Chapter. The Council consists of the following positions:

 Chairman

  Vice-Chairman
 Honorary Secretary
 Honorary Treasurer
 Director of ITIL Adoption
 Director of International Affairs
 Director of Membership and Internal Affairs
 Director of Programs and Annual Conference
 Director of Strategic Development
 Director of Professional Development
 Director of Knowledge and Web Management
Director of External Relation (HK & Macau)
Director of External Relation (China)
Vice President of Marketing and Programs

Please visit The Council for the membership list.

Executive sub-committees and taskforces

There are executive sub-committees to implement Chapter's initiatives. Please visit Sub-committees for more details.

Besides, ad hoc taskforces will be appointed by the Council to carry out specific projects and activities as the need arises.


Services
We provide a wide range of services, including the followings:-
 An annual conference and exhibition for IT service management which is recognized as the leading event of its kind
    in the calendar
 A series of one day seminars on topics of special interest to our members
 A bookstore selling all the relevant "best practice" publications relating to IT service management (and other
    associated areas)
 A quarterly magazine ServiceTalk containing articles, white papers, people news, press releases, advertisements
    plus news of itSMF and general service management related activities
 Mailing facilities (for members only) to our database
 Sponsorship and promotion of a series of Industry Awards to recognize major contributions to the industry
 Access to regional groups to discuss topical issues

Our Membership
We have two categories of membership to suit individual and corporate needs. For details and their corresponding benefits please visit JOIN US.