With incredible voluntary effort from a group of enthusiastic IT professionals, the organization of itSMF Hong Kong Chapter was established on 20th January, 2005, and bear its global affiliation with its headquarter based in UK. With its growth of membership body and competence in the future our aim is to provide a common space for ITSM practitioners in Hong Kong and its neighborhood territories to share and exchange knowledge and know-how at different facets of IT service management, including the continuing adoption, development and refinement of the ITIL process management framework as its core competence.

Objectives

We endeavor to enhance the awareness of technology, best practices and standards in IT service management through:  Promotion and development of globally recognized qualifications  Facilitated knowledge sharing among members and practitioners

Organization

itSMF is a not-for-profit organization truly run by its members. The executive committee, called as "The Council", consists of a group of enthusiastic IT professionals offering voluntarily their time and effort to manage the on-going operations of the Chapter. The Council consists of the following positions:  Chairman   Vice-Chairman  Honorary Secretary  Honorary Treasurer  Director of Membership  Director of Marketing and Programs  Director of Communications  Director of Internal Affairs  Director of Professional Development  Director of Knowledge and Web Management  Director of External Relation Director of Strategic Development

Please visit The Council for the membership list.

Executive sub-committees and taskforces

There are executive sub-committees to implement Chapter's initiatives. Please visit Sub-committees for more details. Besides, ad hoc taskforces will be appointed by the Council to carry out specific projects and activities as the need arises.

Services

We provide a wide range of services, including the followings:-  An annual conference and exhibition for IT service management which is recognized as the leading event of its kind     in the calendar  A series of one day seminars on topics of special interest to our members  A bookstore selling all the relevant "best practice" publications relating to IT service management (and other     associated areas)  A quarterly magazine ServiceTalk containing articles, white papers, people news, press releases, advertisements     plus news of itSMF and general service management related activities  Mailing facilities (for members only) to our database  Sponsorship and promotion of a series of Industry Awards to recognize major contributions to the industry  Access to regional groups to discuss topical issues

Our Membership

We have two categories of membership to suit individual and corporate needs. For details and their corresponding benefits please visit JOIN US.