Volunteer Recruitment - Volunteerism leads to professional and personal development

As an itSMF member taking up voluntary work for the Chapter, you take the benefits of promoting the IT Service Management best practices to the community and at the same time, obtaining a rewarding return in respect of professional and personal development.

Let's hear some of our members sharing their views and thoughts as being a volunteer for the Chapter.

Juliana Li, the Director of Strategic Development remaining upbeat: "It is really rewarding. This is something which I did not expect when I first volunteered and accepted the role of Director of Professional Development for the HK Chapter two years ago," said Juliana. "Besides increasing the sense of belongings to the Chapter, I met members and friends who share the same passion with me on ITIL as we worked together to promote these best practices in HK through the organization of professional events. The experience gave me a more in-depth exposure and skill development in ITSM. Apart from putting back these valuable experiences in my daily work, this also adds value to my career development. So, this year, I decide to take up another challenge by accepting a new role despite the increasing workload in my job. I believe this new opportunity will continue to broaden my ways of thinking and knowledge, and lead me to further professional and personal fulfillment."

Yantl Sze was involved in the organizing committee of itSMF HK Chapter and has contributed to the Chapter in a lot of areas. "I was originally nominated by my previous company instead of doing it voluntarily. However, as I continue to participate in the work of itSMF, I can affiliate myself to the ITSM community who share the same level of interest and professionalism on ITIL. In the community, people could share and exchange knowledge and thoughts on ITSM related topics, that empowers me to keep abreast of the latest trend and development, " said Yantl, the Director of Professional Development. "Besides, involving in the organization of different activities such as seminars, workshops and conferences, it provides lots of learning opportunities outside of my daily work. Adding to that is the great people network that I have built through performing all these work. " She also emphasized that it is necessary to put a lot of passion and effort in doing these work, but personal gain out-weigh all the effort being invested.

Stephen Chan is not new to itSMF Chapter. He has provided support to the Chapter since Day 1 on various initiatives. This year, he joins Professional Development Sub-Committee and is one of the active members. Stephen shared his view for taking up this volunteer work with us. "I have to admit that the word ITSM was academic to me before I joined the professional development (PD) committee of itSMF Hong Kong Chapter. Through organizing and participating in various PD events, I got a much better understanding to bridge the gap from theory to practice. It was such a rewarding experience in working and interacting closely with the energetic practitioners and key players in the industry, and most importantly, it was FUN," he says. "I look forward to having more and more excitement working with the team towards promoting ITSM in HK."

Sherwin Wong has been a member of PD committee for nearly two years. He mentioned that ITIL is a well-organised best practice on IT Service Management and he would like to contribute to the success of increasing public awareness and acceptance on this best practice in HK. "Through the regular internal meetings of the committee, I maintain frequent contact with the team members coming from different backgrounds like end-users, vendors, consulting firms, etc. The diversity of this community paves way for very constructive and practical discussions, and sometimes minor debates, on how to best leverage ITIL in different situations. This has been a very valuable and unforgettable experience," said Sherwin. "By opening up these volunteer opportunities to a wider group of practitioners, we could extend our arms and legs and contribute more to the ITSM community. That's how we achieve 1+1=3."

If you are interested in joining us, you can now join the HK Chapter as a member on a sub-committee which will conduct regular meetings and activities for the targeted missions. Alternatively, you may also register yourself to the volunteer pool of the Chapter which helps to formulate special taskforce and provides ad-hoc support to special events. We need you, who is passionate about sharing and adopting the best practice of ITSM within our community, to participate! Please click the registration button to download the form and fill in the registration details. You can send the registration form to info@itsmf.org.hk. The respective Committee members will contact you shortly.

Should you have any enquires, please forward them to info@itsmf.org.hk